Workflow Map
The end-to-end laboratory operational pipeline, from initial customer contact to final report delivery.
XYROLIMS follows a structured, modular workflow ensuring strict traceability. Each step is assigned to the appropriate role (Data Entry, Sample Collection, Lab Technician, Department Head, or Admin).
Initiation
Enquiry & QuotesApproval
Work OrdersSamples
Collection & RegExecution
Result EntryQuality
Review & ApproveDelivery
Reports & DNDetailed Step-by-Step
1. Enquiry
Data Entry staff creates an enquiry for a customer. Departments (Chemical, Microbiology, Environmental) are selected. Project name and contact details are captured.
2. Quotation / AMC
A quotation or AMC is built referencing the enquiry details. Test parameters, location, sample types, pricing, and VAT are calculated. Technical proposals are generated.
3. Approval & Work Order
The quotation/AMC is approved by the client, generating a system Work Order number. LPO number and estimated delivery details are recorded.
4. Collect & Register
Samples are registered against the work order. Sample collection staff records on-site conditions (pH, Temp). Admins physically receive the sample in the lab.
5. Result Entry
Lab technicians use the Work Sheet view to open pending tests and enter analytical data into dynamic template-driven forms, linking equipment and media traces.
6. Quality Review
The Department Head reviews the submitted test results. They have the authority to Approve, Recheck (with mandatory comments), or Reject the entire dataset.
7. Report Generation
Department heads or admins generate finalized branded PDF test reports from the completed datasets, which are automatically linked to the proper templates and logos.
8. Delivery & Dispatch
A Delivery Note is created tracking the physical handover of documents/reports to the customer, incorporating pricing summaries and final sign-offs.