System Process

Workflow Map

The end-to-end laboratory operational pipeline, from initial customer contact to final report delivery.

XYROLIMS follows a structured, modular workflow ensuring strict traceability. Each step is assigned to the appropriate role (Data Entry, Sample Collection, Lab Technician, Department Head, or Admin).

Overview

Initiation

Enquiry & Quotes

Approval

Work Orders

Samples

Collection & Reg

Execution

Result Entry

Quality

Review & Approve

Delivery

Reports, DN & invoice

Detailed Step-by-Step

1. Enquiry

Data Entry staff creates an enquiry for a customer. Departments (Chemical, Microbiology, Environmental) are selected. Project name and contact details are captured.

2. Quotation / AMC

A quotation or AMC is built referencing the enquiry details. Test parameters, location, sample types, pricing, and VAT are calculated. Technical proposals are generated.

3. Approval & Work Order

The quotation/AMC is approved by the client, generating a system Work Order number. LPO number and estimated delivery details are recorded.

4. Collect & Register

Samples are registered against the work order. Collection staff capture on-site conditions (pH, temperature, and other configured fields). Lab technicians and administrators complete sample receive into the lab through the queues your site uses.

5. Result Entry

Lab technicians use the Work Sheet view to open pending tests and enter analytical data into dynamic template-driven forms, linking equipment and media traces.

6. Quality Review

The Department Head reviews the submitted test results. They have the authority to Approve, Recheck (with mandatory comments), or Reject the entire dataset.

7. Report Generation

Department Heads build and approve formal test reports from completed datasets (including combined and work-report PDFs where configured). Administrators may have separate reporting entry points depending on module assignment.

8. Delivery & Dispatch

Delivery notes document handover of reports and related materials. Tax invoices (including from delivery context where used) close the commercial loop with PDF output and traceable numbering.